A UI/UX Design AgencyThat Challenges Bad Ideasand Ships Better Products.
WANDR embeds into your product team to design digital experiences that feel intuitive, reduce friction, and support real business outcomes. We've designed products used by millions of users worldwide across SaaS, enterprise, and high-growth startups.
"Their UX/UI leader is talented and fast; our team likes WANDR."Executive · Tracer Labs✱"They have a lot of experience in strategically and systematically doing design work."Samuel Lim · CEO, Grepp Inc.✱"We were impressed with their ability to problem-solve and to conform to extremely tight timelines."Grant Mordecai · CCO, Valkyrie Intelligence✱
San Francisco·Silicon Valley·Los Angeles·Austin·Miami·Mexico City·Bogotá·Lisbon
A UI/UX Design Agency With Senior Designers and No "That's Out of Scope" Energy.
Ten years. 500+ products shipped. We've seen what works, what fails, and exactly where most agencies get it wrong, and we've built our entire process around never making those mistakes twice.
We've worked across SaaS, fintech, enterprise software, healthcare technology, nonprofits, and federal government, bringing the same research-first, outcome-driven approach to every product we touch.
We don't just make things look better. We make them work better for the users relying on them and the business metrics depending on them.
United States
San Francisco
Silicon Valley
Los Angeles
Austin
Miami
Mexico
Mexico City
Colombia
Bogotá
Portugal
Lisbon
Proven impact
UI/UX work that moves the needle.
Two case studies that illustrate what embedded UX with research, strategy and execution looks like when it ships.
B2B SaaS · Subscription Commerce Platform
Sticky.io
95%Satisfaction score on the redesigned prototype with legacy users.
A complex platform serving two very different buyer types — with no UX/UI on staff. Zero personas. Zero validated flows. In 3 months we established design operations, built a design system from scratch, and redesigned the merchant and admin interfaces.
"While their skills were valuable, it was ultimately their client management and interaction that impressed us."Brett McLaughlin · CTO, Sticky.io
Acquiredby Cloudflare. Designed the product they acquired from Vectrix.
WANDR partnered with Vectrix from early-stage to help design a product compelling enough to attract one of the world's leading technology companies. Product strategy, end-to-end UX, and a design system built to ship quickly without sacrificing rigor.
"Wandr understood the strategic value of design from the start — they helped us build a product story that resonated with both users and acquirers."Corey Mahoney · Founder, Vectrix
Most digital products fail not because of bad tech but because of bad UX.
01 / 04
0%
of digital products fail due to poor user experience — not poor technology.
Forrester Research
02 / 04
0×
more expensive to fix UX problems after launch than to design them correctly upfront.
IBM Systems Sciences Institute
03 / 04
$0
returned for every $1 invested in UX — an ROI of 9,900%.
Forrester Total Economic Impact
04 / 04
0×
Design-led companies outperform industry benchmarks by 2:1 over a five-year period.
McKinsey Design Index
Our UI/UX design process
Data first. Design second.
We get inside the heads of your users before touching a single screen — then design with intention, validate with evidence, and ship with confidence.
01
Discovery & Alignment.
We align with your stakeholders on business goals, users, success metrics, and technical constraints. Design decisions are grounded in real-world context from day one — not assumptions about what users want.
02
Research & Insights.
We gather and synthesize user research, competitive insights, and existing behavioral data alongside your team. We don't design in isolation. We design from evidence.
03
Design & Prototyping.
We work iteratively inside your workflows — creating flows, wireframes, and prototypes with frequent feedback loops. Design decisions are made collaboratively, not revealed at the end.
04
Testing & Validation.
We validate designs with real users and stakeholders to uncover friction, test assumptions, and refine solutions before development begins. No surprises at handoff.
05
Ongoing Iteration.
Design doesn't stop at launch. We continue working alongside your team to analyze behavior, identify friction, and optimize the experience as your product evolves.
Phase 01 / 05
Process
What you get
End-to-end UI & UX design tailored to your product.
Six services that flex to your stage — from research and strategy through to validation and post-launch iteration. Combine what you need.
01 / 06UX Research
UX Research & Insights
User interviews · Research reports · Opportunity maps
Their ability to understand our unique business was very impressive. We have a fairly complex business model and were concerned that they wouldn't be able to understand it enough to create an effective design — but they quickly built an understanding of who we are.
They wanted to see our company succeed and celebrated our wins with us. We could see they were invested in the project — they didn't just want to collect their fee and move on. By the time WANDR finished, they helped us get to 500 downloads on Android.
We were impressed with their ability to problem-solve and to conform to extremely tight timelines. The Wandr team successfully deployed product and provided support through the run of show during SXSW.
GM
Grant MordecaiChief Client Officer · Valkyrie Intelligence
A UI/UX design agency needs to move metrics. And we guarantee those results.
01 · Seniority
Senior designers from day one.
You work directly with experienced designers and strategists who've seen what works and what fails across hundreds of products. No juniors learning on your dime. No account managers between you and the work.
02 · Evidence
Research-driven, not assumption-driven.
We start with your users, not your brief. Every design decision is grounded in observed behavior, validated through testing, and connected to a measurable outcome. We challenge assumptions — including yours, including ours.
03 · Guarantee
Performance guarantee.
If your product doesn't show measurable improvement in your primary UX metric within 90 days of launch, we keep working at no additional cost until it does. We agree on the success criteria at kickoff so there's no ambiguity about what we're working toward.
The difference
Same product. Experience users actually understand.
Buildbox came to us with a no-code game development platform used by millions — but with friction that was costing them activation. Here's what changed.
BeforeAfter
Before WANDR
✕Users struggled to complete basic tasks on a platform used by millions
✕Non-technical creators dropped off before reaching meaningful progress
✕No UX strategy or research foundation guiding product decisions
✕Leadership making product decisions based on assumptions, not behavior
After WANDR
✓41% more users reached their first success milestone
✓Full UX/UI redesign adopted across product and engineering teams
✓New experience framework replacing assumption-based decision making
✓Multi-phase partnership that grew from a UX audit into full product strategy
Every confusing onboarding flow, every feature users can't find, every drop-off that analytics shows but nobody can explain — is a product decision that didn't start with the user.
We work with CTOs, Heads of Product, and founders who know their product has more potential than the current experience is delivering. Whether you're dealing with low activation, high churn, a pending redesign, or a new product that needs to ship right the first time — we're the team that starts with your users and designs backward from there.
Free tool
Not ready to commit? Let us review your product first.
Send us your product. We'll identify the top 3 UX friction points costing you activation and retention. Free, no pitch, no obligation.
Click any question to expand. If yours isn't here, write to us.
UI/UX design services cover the full process of understanding users, defining the right solution, and designing experiences that are intuitive, functional, and aligned with business goals. At Wandr, our services span UX research and insights, strategy and roadmapping, wireframing and prototyping, UI design and design systems, usability testing, and post-launch iteration. The right mix depends on where you are in the product lifecycle.
The short answer: whenever product decisions start to carry real business risk. That typically means when you're building something new, scaling a product that's underperforming, preparing for a redesign, or trying to understand why users aren't adopting a feature that should be working.
In-house designers work within a single product context. A UI/UX design agency brings cross-product experience, an outside perspective, and a senior team ready to move immediately — without the cost and risk of hiring. At Wandr specifically, you get senior-level product thinking from day one, we challenge assumptions and push back when something doesn't make sense, we embed into your existing workflows, and you can scale up or down as needs change without long-term headcount commitment.
We embed senior UX professionals who combine research, strategy, and execution from day one. Quality is maintained through frequent feedback loops, usability testing with real users, and continuous stakeholder alignment — not a single reveal at the end. Every design decision is validated before development begins.
After launch, we continue working alongside your team to analyze real user behavior, identify friction points, and optimize the experience as your product evolves. This includes reviewing performance data, running additional usability tests, and iterating on design based on what users actually do — not what we assumed they would.
We measure UX success by product outcomes, not opinions or aesthetics. That typically includes user behavior metrics (activation, retention, conversion, task completion), reduced friction (fewer drop-offs, errors, and support tickets), and business impact (adoption, engagement, and revenue influence). UX is successful when it helps teams make better decisions faster and build products users actually adopt.
UX works best when embedded directly into your existing product, engineering, and data workflows — not handed off at the end. At Wandr, our designers operate inside your workflows from discovery through delivery. That means product gets clarified problems and pressure-tested ideas, engineering gets design decisions that account for technical constraints early, and data gets qualitative insights that validate assumptions and guide iteration.
If your product doesn't show measurable improvement in your primary UX metric within 90 days of launch, we keep working at no additional cost until it does. We agree on the success criteria at kickoff — activation rate, retention, task completion, conversion — so there's no ambiguity about what we're working toward.
Send us your product and we'll identify the top 3 UX friction points costing you activation and retention. Free, no pitch. If it makes sense to work together, great. If not, you leave with a clear picture of what to fix and where to start.
