Cinépolis
The fourth-largest film exhibitor in the world was losing ticket sales to a competitor because customers could not finish checkout on their phones. Zero user testing. Zero research. No design system. We embedded a product team, rebuilt the purchase flow, and built one design system spanning app, web, kiosk, and back office across five markets, so a component fixed once stopped being rebuilt three more times.
"The quality of the design system was impressive, and we found new insights about our own customers that we simply did not have before."Armando Herrera, Head of UX, CinépolisSee full case study





























