UX Audit

Research Tools

User Research

7 UX Research Tools

Learn about cutting-edge UX research tools to optimize your product design and user experience

User experience (UX) research is essential to designing and developing successful digital products. UX research tools help designers and researchers gather data and insights about user behavior, preferences, and needs. This list will look at seven UX research tools that can help you streamline your research process and improve your product design.


UserTesting is a popular UX research tool that provides remote user testing capabilities. It allows you to set up tests and surveys and then receive real-time video and audio feedback from participants. This tool is ideal for validating your design decisions and getting feedback on how users interact with your product.

Optimal Workshop

Optimal Workshop is a suite of tools designed to help you with different types of UX research. The suite includes tools for card sorting, tree testing, and user testing. These tools help you gather insights into user behavior, information architecture, and more. It also offers a library of templates and resources to help you start your research.


Hotjar is a comprehensive analytics and feedback tool offering various features, including heatmaps, user recordings, surveys, and feedback polls. This tool provides valuable insights into how users interact with your website or app and allows you to identify potential issues that need to be addressed.


SurveyMonkey is a popular online survey tool that allows you to create and distribute surveys to your target audience. It provides a range of question types and templates to help you design effective surveys. Additionally, it offers advanced features such as A/B testing and branching logic, which can help you get more detailed insights from your respondents.

Crazy Egg

Crazy Egg is a tool that provides heatmapping and click-tracking functionality, allowing you to see how users interact with your website. It also offers scroll mapping, showing how far users scroll down a page. This tool can help you identify areas of your website that need improvement and optimize your site for a better user experience.


Qualtrics is a platform offering various survey and research tools, including online surveys, customer feedback, and market research. It provides advanced features such as statistical analysis and conjoint analysis, which can help you gain more detailed insights into user behavior.


Lookback is a tool that provides remote user testing capabilities, allowing you to conduct usability tests with users from around the world. It offers features such as screen recording, eye tracking, and surveys to help you gather user feedback and insights. Additionally, it provides tools for sharing and collaborating on research findings.


UX research tools are essential for gathering insights and data for making the right product design decisions. The seven tools outlined in this article are just a few examples of the many tools available to UX designers and researchers. By utilizing these tools, you can streamline your research process and develop digital products that meet the needs and preferences of your target audience.

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